Sarah Brangwyn Retreats takes its responsibility to safeguard your personal information seriously. This policy sets out what information we gather and how we use it so you know exactly what we do and that your privacy is safe with us.

If you have any questions, don’t hesitate to call 07967 819540 or email sarah@sarahbrangwynretreats.co.uk

Collection & Use

We only collect information about you that enables us to deliver the experience we want you to enjoy. This includes:

• Your name
• Contact information including email address, phone number

How we collect your personal data

We collect data about you through a variety of different methods including:

Direct interactions. You may provide data by filling in forms on our site (or otherwise) or by communicating with us by post, phone, email or otherwise, including when you:

1. Order our products or services;

2. Subscribe to our service or publications;

3. Request resources or marketing to be sent to you;

4. Enter a competition, prize draw or promotion;

5. Give us feedback.

Automated technologies or interactions:

Cookies

To make our website as functional, useful and reliable as we can, electronic files called cookies are used to store small amounts of information on your computer or other device. These cannot be used to identify you and help us improve our service to you by, for example:

Cookies may be our own (“First Party Cookies”) that are controlled by us to provide information about the usage of our site or cookies that found in other company’s internet tools or services (“Third Party Cookies”) that we are using to enhance our site, e.g. Twitter or Facebook. We do not control Third Party Cookies.

You can block all or some cookies by changing the settings on your browser although blocking all cookies may impair your usage of our site.

Using your information

We may use your data for the following purposes:

1. Providing and managing your account.

2. Providing and managing your access to Our site

3. Personalising and tailoring your experience on Our site.

4. Supplying Our products and services to you (please note that we require your personal data in order to enter into a contract with you).

5. Personalising and tailoring Our products and services for you.

6. Replying to emails from you.

7. Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by clicking on ‘Unsubscribe’ in the email).

Protecting Your Information

We take care and all reasonable physical, electronic and administrative steps to keep the information we collect secure. However, the Internet is not 100% secure and we cannot guarantee the security of data you send electronically to us. Any transmission of data this way is entirely at your risk.

Disclosing Your Information

We do not disclose your personal information to any third party other than in accordance with this policy or in essential circumstances:

You are entitled to request details of the information we hold about you under the Data Protection Act 1998. If you believe any information we are holding is incorrect or incomplete just let us know and we will promptly correct it.

Links to Other Websites

We have links from our site to other websites we believe are of interest. We obviously cannot control third party sites so once you have used these links we are not responsible for the content nor the protection & privacy of any information you provide whilst visiting them. Such sites are not governed by this Privacy policy and we would encourage you to look at the equivalent statement applicable to the site in question.

Any Questions

Please do not hesitate to raise any questions or concerns regarding this privacy policy or any other aspect of our website or business by emailing sarah@sarahbrangwynretreats.co.uk

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